Frequently Asked Questions

Ace Garage Door Services

Welcome to the Ace Garage Door Services FAQ page!

We've compiled some of the most common questions we receive from homeowners about our garage door services. If you don't find the answer you're looking for, please don't hesitate to call us at 704-380-5406.

General Questions:

  • Where do you offer your garage door services?

    Ace Garage Door Services proudly serves Charlotte, NC, and the nearby surrounding areas. Contact us today to see if we can assist you in your location.

  • What types of garage door services do you provide?

    Ace Garage Door Services specializes in both garage door installation and garage door repairs for homeowners in Charlotte, NC and nearby. We handle everything from upgrading to a new door to fixing broken springs and doors off track.

  • How can I contact Ace Garage Door Services?

    You can reach Ace Garage Door Services by calling us directly at 704-380-5406. We are available to schedule services and answer any questions you may have if you are in the Charlotte, NC area.

  • Why should I choose Ace Garage Door Services for my garage door needs?

    Homeowners choose Ace Garage Door Services for our over eight years of industry experience, because we are licensed and insured, offer discounts to first responders, military, seniors, and teachers, and take pride in our reliable, honest, and high-quality work in Charlotte, NC and surrounding communities.

  • Do you offer emergency garage door repair services?

    Yes! Ace Garage Door Services understands that a broken garage door can be a security risk and inconvenience. We offer 24/7 emergency garage door repair services if you are located in Charlotte, NC or a nearby area.

Garage Door Installation Questions:

  • Do you offer garage door installation services?

    Yes, Ace Garage Door Services provides professional garage door installation services for homeowners in Charlotte, NC and the surrounding region. We can help you upgrade your home with a stylish and secure new garage door.

  • What brands of garage doors do you install?

    Ace Garage Door Services installs new garage doors from reputable brands such as LiftMaster, DoorLink, Wayne Dalton, and more for residents in Charlotte, NC. Our bestselling doors are from Amarr, known for their durability, style variety, energy efficiency, enhanced security, and quiet operation.

  • Can you help me choose the right new garage door for my home?

    Absolutely! Ace Garage Door Services can help you select the perfect custom garage door that fits your lifestyle, needs, and budget if you are in the Charlotte, NC area. We consider factors like security, curb appeal, and functionality.

  • Can I get a garage door with smart home features installed?

    Yes, many of the garage doors we install, especially Amarr doors, are compatible with smart home systems, offering convenient phone control access and enhanced security for your home in Charlotte, NC.

  • Do you offer warranties on new garage doors installed?

    Yes, when you choose Ace Garage Door Services for your new garage door installation in Charlotte, you can benefit from a lifetime warranty or a 50,000-cycle warranty on springs, ensuring long-lasting performance.

Garage Door Repair Questions:

  • Do you offer garage door repair services?

    Yes, Ace Garage Door Services provides reliable garage door repair services for homeowners in Charlotte, NC and nearby communities. We can restore the functionality of your garage door quickly and efficiently.

  • What types of garage door repairs do you handle?

    Ace Garage Door Services can help with a wide range of garage door repairs for homes in the Charlotte, NC area, including doors that won't open or close, broken or damaged door springs, doors off their tracks, and issues with broken wires or bad motors.

  • My garage door is off track. Can you help?

    Yes, Ace Garage Door Services can help if your garage door in the Charlotte area is off its tracks. Our experienced technicians can diagnose the issue and provide the necessary repairs to get your door functioning safely again.

  • I think my garage door spring is broken. Do you offer garage spring repair?

    Yes, Ace Garage Door Services offers garage spring repair services for residents of Charlotte, NC. Our team can quickly and efficiently replace broken or damaged garage door springs to restore the proper operation of your door.

  • My garage door makes a lot of noise. Can you diagnose the problem?

    Yes, Ace Garage Door Services can diagnose the source of excessive noise in your garage door if you are located in Charlotte, NC and provide the necessary repairs or adjustments to ensure quieter operation.

  • How quickly can you repair my broken garage door?

    Ace Garage Door Services offers 24/7 garage door repair services for those in Charlotte, NC and the surrounding areas because we understand the urgency of a malfunctioning door. We strive to provide quick and efficient solutions to get your garage door back in working order as soon as possible.

If you have any other questions or need to schedule a garage door service in Charlotte, NC or a nearby area, please call Ace Garage Door Services today at 704-380-5406!

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